6 Ways English Skills Can Affect Business

Speaking English not only impacts your professional career, but also the success of your company. According to research carried out by British Council there are six areas where having employees with a high level of English makes a big difference! Check out below:

1. Supplier Costs

High levels of english allow buyes to negotiate more effectively and get better prices. The importance of english in these cases is not only linked to sale but also to costs.

2. International Investiment and Sales

Expandingbeyond local markets requires marketing and sales departments that can communicate effectively with international clients- and a high level of English is essential.dos locais requer que as áreas de marketing e vendas se comuniquem de forma eficaz com clientes internacionais – e um alto nível de inglês é essencial.

3. Business Intelligence

Poor English can prevent managers from keeping up with industry trends and participating in international seminars, trade conventions and other business events. It may mean your company misses out on new opportunities, harms its reputation or fails to adapt to changing market trends.

4. International Projects and Tenders

International projects and tenders offer significant opportunities for growth in many industries but developing competitive bids often depends on English. If a company cannot articulate their bid well in writing, this will significantly damage their chances of being shortlisted.

5. Internal Communication and team co-operation

Due to the multinational nature of many projects involving teams in different countries, seamless teamwork also depends on quality English. The consequences of a simple misunderstanding can be costly, leading to inefficiency, higher direct costs and even accidents.

6. Brand Value and Customer Satisfaction e satisfação do cliente

Poor English can deeply affect how international customers perceive a company~s brand. A good international brand image increases the perception of quality and industry leadership which is critical to winning clients.

Now that you already know which areas are impacted by the English level of your employees, time to test your Business English Skills?

Meetings in English

Test your meeting English skills!

1 / 10

It was decided to......... the meeting until after lunch

2 / 10

Copies of the ......... for the meeting were distributed to the heads of departments.

3 / 10

The management committee ....... that flexitime should be limited to permanent members of staff.

4 / 10

The members were asked to ......... on the proposal to introduce flexitime

5 / 10

They agreed that the system wasn’t working well and there was a need to ........ a more radical approach.

6 / 10

The chair suggested that we got .......to business as quickly as possible as there was a lot to get through.

7 / 10

She made sure that everyone was able to express their points of ............... .

8 / 10

He thanked the management....... behalf of the staff for taking their suggestions seriously

9 / 10

The management decided.........to accept the proposals put forward by the committee.

10 / 10

He was unable to stay for the............ of the meeting as he had other business to attend to.

Travel & Visitors

Test your skills!

1 / 10

You need to ..... your seat 24 hours before departure or they may cancel your reservation

2 / 10

Their flight was delayed due to engine........... .

3 / 10

Please send us a copy of her........... so that we can arrange transport.

4 / 10

The hotel restaurant is not open 24 hours but room....... is always available.

5 / 10

The journey took ages. We were stuck in a traffic....... as soon as we left the airport.

6 / 10

The delegates are ........booked into the Hotel du Lac but they can move to something
more luxurious if they want

7 / 10

Make sure that you allow plenty of time to ......at the airport.

8 / 10

I always choose a room........ the back of the hotel as it’s usually quieter

9 / 10

The conference speakers will require photocopying......... throughout their stay

10 / 10

In the interests of safety it’s a good idea to walk........ when visiting a place for the first time.

Business in English

Test your Business English skills!

1 / 10

Unfortunately there is still a lot of ............. against older people in the workplace.

2 / 10

Neither the customer or the salesperson wants to feel......... over a deal.

3 / 10

The retailer was allowed to order the goods on a sale or ............basis.

4 / 10

It was agreed that the full cost would be refunded if the goods were returned in perfect................ .

5 / 10

We are willing to supply the goods................. a discount of 5%.

6 / 10

Before negotiating a deal make sure you know the strengths and weaknesses of ........... products.

7 / 10

A good salesperson can ..........almost anybody to buy anything.

8 / 10

Once they had agreed terms the deal was pushed ......very quickly.

9 / 10

The goods will be delivered by Wednesday at the............... .

10 / 10

The most effective sales technique is one which tells the customer how the product will.......him or her.

Working with teams

Test your English Communication skills!

1 / 10

Telecommunication companies belong to the tertiary ............of industry

2 / 10

She took the job there because they provide good child-care ................

3 / 10

Siemens is a highly ...........leader in the electrics and electronics market

4 / 10

Many employees are eager to try ....... new ideas

5 / 10

Some companies have............ all their secretarial posts.

6 / 10

Over the decades, the name of Siemens has become...........with progress.

7 / 10

The development of new technologies means that there are fewer jobs for manual............

8 / 10

Buying in ...........can reduce unit costs

9 / 10

If the workplace is a happy place, then staff .........is usually low

10 / 10

The........... Department is responsible for sending out invoices.

Work and Career

Test your career English skills!

1 / 10

For many people job......is more important than a high salary.

2 / 10

The company needed to make job cuts so they asked staff to........ for redundancy

3 / 10

Employees are allowed up to three weeks unpaid ......a year

4 / 10

Carol’s reliability and confidence make her an .......employee

5 / 10

The interview panel’s...... impression was that Sam was the most suitable candidate

6 / 10

Many people would jump ......the chance of working for a successful travel company

7 / 10

Although I am a very junior member of staff, my............... prospects are good.

8 / 10

One of the advantages of this job is that they offer accommodation at a ...........rent

9 / 10

I’m looking for a career which will give me plenty of to use my foreign languages.

10 / 10

Unfortunately there is still a lot of ............. against older people in the workplace.

Speaking on the phone

Test your English Communication on the phone!

1 / 10

Mrs Perez is writing to .............the arrangements she made with you

2 / 10

........... . I’ll see if Mr Watson is available.

3 / 10

I’ll put you .......... to the Sales Department.

4 / 10

Oh, dear. I think I’ve ...........the wrong number

5 / 10

I’m ............. Miss Johnson’s in a meeting.

6 / 10

No. This is the Finance Department. I’ll check the ...........number.

7 / 10

There are no public phones in here but there is a phone .........in Market Street.

8 / 10

Would you like me to fix up an.....for you?

9 / 10

Don’t make jokes on the phone as you may be ........

10 / 10

You should always speak to customers.................

Share with your team our Business English tests!